PACI Headquarters South Surrah: Your Essential Guide 2025

PACI Headquarters South Surrah: Your Essential Guide 2025
PACI Headquarters South Surrah

The Public Authority for Civil Information Headquarters in South Surrah is the central hub of all PACI-related activities, such as applying for a new civil ID, updating your information, or checking the status of your card. This guide gives you everything you need to know about the Paci Headquarters before your visit.

PACI Headquarters South Surrah

The PACI Headquarters in South Surrah, Kuwait, heads all matters associated with civil information. Strategically situated in the Hawalli Governorate, it is one of the most frequently visited PACI centers. The PACI headquarters allows both Kuwaiti citizens and expatriates to register and renew their civil ID, update their personal information, and coordinate all civil ID-related services.

PACI Headquarters South Surrah Location

If you’re looking for directions to the Paci headquarters in South Surra, here is a location guide table: [1]

PACI Headquarter South Surrah Details 
Full address Al-Surrah, Hawalli Governorate, Kuwait
Google Maps Plus Code 7297+JJ Zahra, Kuwait
Google Maps Link You can view the Paci Headquarters South Surra on Google Maps “from here”.
Nearby Landmarks  Close to Zahra Co-operative Society, near 6th Ring Road, and adjacent to major shopping centers and public facilities.
Accessible Bus Routes
  • Route 25A: Jabriya
  • Route 40: Salmiya
  • Route 110: Farwaniya
  • Route 23A: Mirqab to Civil ID Office
  • Route 34: UN Circle to Civil ID Office to Salmiya
  • Route 99: Jaleeb to Civil ID Office
  • Route 101: Mirqab Civil ID Office to Fahaheel
  • Route 106: Jleeb to Fahaheel via Civil ID Office
Parking Availability  On-site parking is available; however, it can be limited during peak hours. 
PACI Headquarters South Surrah
PACI Headquarters South Surrah

PACI Headquarters South Surrah Working Hours

Here are the operational hours of the Paci headquarters in South Surrah:

Days Morning hours Evening hours
Sunday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Monday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Tuesday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Wednesday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Thursday  8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Friday Closed  Closed 
Saturday  Closed Closed

Civil Collection Timings for PACI Headquarters South Surrah 

Both Kuwaiti citizens and expatriates can visit the Paci headquarters in South Surrah for civil ID collection. Here are the specified civil ID collection timings for both citizens and expatriates at the Paci headquarters in South Surrah: 

Days For Kuwaitis For Expatriates
Sunday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Monday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Tuesday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Wednesday 8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Thursday  8:00 AM – 1:00 PM 3:00 PM – 7:00 PM
Friday Closed  Closed 
Saturday  Closed Closed

Ramadan Civil Collection Timings for PACI Headquarters South Surrah 

During the Ramadan period, the civil ID collection timing at the Paci headquarters in South Surrah is adjusted to the following:

Days  For Kuwaitis For Expatriates
Sunday 10:00 AM – 4:00 PM 1:30 AM – 4:30 PM​
Monday 10:00 AM – 4:00 PM 1:30 AM – 4:30 PM​
Tuesday 10:00 AM – 4:00 PM 1:30 AM – 4:30 PM​
Wednesday 10:00 AM – 4:00 PM 1:30 AM – 4:30 PM​
Thursday  10:00 AM – 4:00 PM 1:30 AM – 4:30 PM​
Friday Closed  Closed
Saturday  Closed  Closed

Services Provided by Paci Headquarters South Surra

Here are some of the services you can access at the Paci headquarters: [2]

  • Civil ID registration: Kuwaiti newborns and new expatriates can be registered for the issuance of a Civil ID at the Paci headquarters in South Surra. This service requires an appointment to carry on.
  • Civil ID card collection: Once issued, you can retrieve your civil card at the automatic card dispensers located within the Paci headquarters. No appointment is needed for this service.
PACI Headquarters South Surrah
PACI Headquarters South Surrah
  • Civil ID renewal: For individuals whose Civil ID has expired or is nearing expiry, the Paci headquarters in South Surra offers a Civil ID renewal service. An appointment is required for this service.
  • Update of address or personal information: In the case of changes in your address, marital status, employer details, or correction of personal information, you can go to the Paci headquarters to update your civil information. You’ll need to book an appointment to access this service.
  • Biometric data updates: You can update personal biometric data such as photos and fingerprints at the Paci headquarters. You can book appointments before visiting for this service.
  • Replacement of lost or damaged cards: The Paci headquarters offers a lost or damaged card replacement service, where you fill out a form and receive a new card for the old one. An appointment is required for this service.

Paci Headquarters South Surra Helpline 

In case of inquiries, you can contact the PACI headquarters through the telephone helpline: +9651889988.

Tips for Visiting the Paci Headquarters South Surra 

When visiting the Paci headquarters, note the following tips:

  • Prepare your documents: When visiting the Paci headquarters, make sure you gather and retrieve all the necessary documents pertaining to your purpose of visit.
  • Be punctual: Ensure you arrive early and meet appointments on time. If you appear later than your appointment schedule, the meeting will be canceled and your visit may result in no goals achieved.
  • Utilize Public Transportation: Public transportation is a more convenient method of travel when visiting the Paci headquarters for the first time. This way, you don’t have to bother much about decoding directions or securing a parking space.
  • Set Appointments: Visiting the Paci headquarters requires an appointment to facilitate an attendance to the purpose of your visit. Although not all Paci services require appointments, it is important to check the availability of a desired service on Meta Portal before planning your visit.
  • Stay updated: Ensure to stay up-to-date on the operating hours of the Paci headquarters before visiting. Events such as public holidays may influence operating schedules. Therefore, contact the Paci headquarters to stay informed regarding the compatibility of your visit.

PACI Headquarters South Surra Photos

Here are some images of the Paci headquarters, South Surra:

PACI Headquarters South Surrah

PACI Headquarters South Surrah

PACI Headquarters South Surrah

PACI Headquarters South Surrah

Conclusion

The Paci headquarters in South Surra ensures a seamless experience with in-person Civil ID services, accommodating both citizens and residents. Always watch out for updates from the Paci headquarters, as it influences how other Paci centers run their operations.

 

Questions & Answers

Where is the PACI headquarters located?

The Paci headquarters is located at South Surra within the Hawalli Governorate.

What are the opening hours for PACI South Surrah in 2025?

Paci South Surra is open from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM every Sundays to Thursdays.

Do I need an appointment to visit PACI South Surrah?

Yes, for most services (except card collection), you must book an appointment through the Meta platform before visiting.

How do I book an appointment with Paci headquarters?

Visit the Kuwait Meta Portal to book an appointment with the Paci headquarters.

Can someone else visit the Paci headquarters on my behalf?

Yes, you can get a representative and legitimize them with a power of attorney from the Ministry of Justice.

What is the difference between Paci South Surra and other Paci centers?

The Paci South Surra is the Paci headquarters and is in charge of all other Paci branches.

References

[2]services.paci.gov.kwpaci services28 Apr 2025