PACI Headquarters South Surrah: Your Essential Guide 2025

The Public Authority for Civil Information Headquarters in South Surrah is the central hub of all PACI-related activities, such as applying for a new civil ID, updating your information, or checking the status of your card. This guide gives you everything you need to know about the Paci Headquarters before your visit.
Table of Contents
- 1 PACI Headquarters South Surrah
- 2 PACI Headquarters South Surrah Location
- 3 PACI Headquarters South Surrah Working Hours
- 4 Civil Collection Timings for PACI Headquarters South Surrah
- 5 Ramadan Civil Collection Timings for PACI Headquarters South Surrah
- 6 Services Provided by Paci Headquarters South Surra
- 7 Paci Headquarters South Surra Helpline
- 8 Tips for Visiting the Paci Headquarters South Surra
- 9 PACI Headquarters South Surra Photos
- 10 Questions & Answers
- 11 References
PACI Headquarters South Surrah
The PACI Headquarters in South Surrah, Kuwait, heads all matters associated with civil information. Strategically situated in the Hawalli Governorate, it is one of the most frequently visited PACI centers. The PACI headquarters allows both Kuwaiti citizens and expatriates to register and renew their civil ID, update their personal information, and coordinate all civil ID-related services.
PACI Headquarters South Surrah Location
If you’re looking for directions to the Paci headquarters in South Surra, here is a location guide table: [1]
PACI Headquarter South Surrah | Details |
Full address | Al-Surrah, Hawalli Governorate, Kuwait |
Google Maps Plus Code | 7297+JJ Zahra, Kuwait |
Google Maps Link | You can view the Paci Headquarters South Surra on Google Maps “from here”. |
Nearby Landmarks | Close to Zahra Co-operative Society, near 6th Ring Road, and adjacent to major shopping centers and public facilities. |
Accessible Bus Routes |
|
Parking Availability | On-site parking is available; however, it can be limited during peak hours. |

PACI Headquarters South Surrah Working Hours
Here are the operational hours of the Paci headquarters in South Surrah:
Days | Morning hours | Evening hours |
Sunday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Monday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Tuesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Wednesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Thursday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Friday | Closed | Closed |
Saturday | Closed | Closed |
Civil Collection Timings for PACI Headquarters South Surrah
Both Kuwaiti citizens and expatriates can visit the Paci headquarters in South Surrah for civil ID collection. Here are the specified civil ID collection timings for both citizens and expatriates at the Paci headquarters in South Surrah:
Days | For Kuwaitis | For Expatriates |
Sunday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Monday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Tuesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Wednesday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Thursday | 8:00 AM – 1:00 PM | 3:00 PM – 7:00 PM |
Friday | Closed | Closed |
Saturday | Closed | Closed |
Ramadan Civil Collection Timings for PACI Headquarters South Surrah
During the Ramadan period, the civil ID collection timing at the Paci headquarters in South Surrah is adjusted to the following:
Days | For Kuwaitis | For Expatriates |
Sunday | 10:00 AM – 4:00 PM | 1:30 AM – 4:30 PM |
Monday | 10:00 AM – 4:00 PM | 1:30 AM – 4:30 PM |
Tuesday | 10:00 AM – 4:00 PM | 1:30 AM – 4:30 PM |
Wednesday | 10:00 AM – 4:00 PM | 1:30 AM – 4:30 PM |
Thursday | 10:00 AM – 4:00 PM | 1:30 AM – 4:30 PM |
Friday | Closed | Closed |
Saturday | Closed | Closed |
Services Provided by Paci Headquarters South Surra
Here are some of the services you can access at the Paci headquarters: [2]
- Civil ID registration: Kuwaiti newborns and new expatriates can be registered for the issuance of a Civil ID at the Paci headquarters in South Surra. This service requires an appointment to carry on.
- Civil ID card collection: Once issued, you can retrieve your civil card at the automatic card dispensers located within the Paci headquarters. No appointment is needed for this service.

- Civil ID renewal: For individuals whose Civil ID has expired or is nearing expiry, the Paci headquarters in South Surra offers a Civil ID renewal service. An appointment is required for this service.
- Update of address or personal information: In the case of changes in your address, marital status, employer details, or correction of personal information, you can go to the Paci headquarters to update your civil information. You’ll need to book an appointment to access this service.
- Biometric data updates: You can update personal biometric data such as photos and fingerprints at the Paci headquarters. You can book appointments before visiting for this service.
- Replacement of lost or damaged cards: The Paci headquarters offers a lost or damaged card replacement service, where you fill out a form and receive a new card for the old one. An appointment is required for this service.
Paci Headquarters South Surra Helpline
In case of inquiries, you can contact the PACI headquarters through the telephone helpline: +9651889988.
Tips for Visiting the Paci Headquarters South Surra
When visiting the Paci headquarters, note the following tips:
- Prepare your documents: When visiting the Paci headquarters, make sure you gather and retrieve all the necessary documents pertaining to your purpose of visit.
- Be punctual: Ensure you arrive early and meet appointments on time. If you appear later than your appointment schedule, the meeting will be canceled and your visit may result in no goals achieved.
- Utilize Public Transportation: Public transportation is a more convenient method of travel when visiting the Paci headquarters for the first time. This way, you don’t have to bother much about decoding directions or securing a parking space.
- Set Appointments: Visiting the Paci headquarters requires an appointment to facilitate an attendance to the purpose of your visit. Although not all Paci services require appointments, it is important to check the availability of a desired service on Meta Portal before planning your visit.
- Stay updated: Ensure to stay up-to-date on the operating hours of the Paci headquarters before visiting. Events such as public holidays may influence operating schedules. Therefore, contact the Paci headquarters to stay informed regarding the compatibility of your visit.
PACI Headquarters South Surra Photos
Here are some images of the Paci headquarters, South Surra:
Conclusion
The Paci headquarters in South Surra ensures a seamless experience with in-person Civil ID services, accommodating both citizens and residents. Always watch out for updates from the Paci headquarters, as it influences how other Paci centers run their operations.
Questions & Answers
The Paci headquarters is located at South Surra within the Hawalli Governorate.
Paci South Surra is open from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM every Sundays to Thursdays.
Yes, for most services (except card collection), you must book an appointment through the Meta platform before visiting.
Visit the Kuwait Meta Portal to book an appointment with the Paci headquarters.
Yes, you can get a representative and legitimize them with a power of attorney from the Ministry of Justice.
The Paci South Surra is the Paci headquarters and is in charge of all other Paci branches.