How to Book Appointment for Paci Kuwait? Fast & Easy

The Public Authority for Civil Information (PACI) requires visitors to book an appointment before coming. This appointment booking can be simply done online with several methods, allowing both expatriates and citizens to successfully schedule visits with Paci centers. Learn how to book appointments for Paci through the various procedures detailed in this article.
Table of Contents
How to Book Appointment with Paci Online
To book an appointment with a Paci center through their website, follow the steps below: [1]
- Visit the Paci website “from here”.

- Click “Appointment Reservation” In the upper menu.
- Read the appointment guidelines.
- Scroll down to start service.
- Select the “New Appointment” Option in the drop-down menu.
- Enter the following details in the available field:
- Civil ID number
- Mobile number.
- Paci branch
- The office (service) you want an appointment with.
- Transaction details.
- Click “Next”.
- Select either morning or evening shift from the dropdown menu.
- Enter a date for the PACI appointment.
- Choose a time from the available options.
- Click “Next”.
- Review your appointment details.
- Click “Save”.
- Save the barcode. You will need it to access the Paci building on the day of the appointment.
How to Book a PACI Appointment by Sahel App
The Sahel app offers an alternative appointment booking method with Paci. Follow the procedures below to book a Paci appointment using Sahel: [2] [3]
- Get the Sahel app from any app store:
- Install and open the Sahel app.
- If you have the app already, verify access and log in.
- If you just downloaded the app, enter your Civil ID number.

- Accept terms and conditions.
- Fulfill verification requirements.
- Gain access to the app and navigate to the bottom menu.
- Click on the appointment section (the second to last option).
- Click on the appointment “Book” Tab at the top of the screen.
- Find and click the “Public Authority for Civil Information”.

- Select the service you want or click “Personal Services” For more options.
- Click on the “Select branch” Tab.
- Pick a location.
- Choose a date for the appointment.
- Choose a time for the selected date.
- Confirm the appointment.
You can view or cancel the appointment from the appointment section in the app’s main menu.
How to Book Paci Appointment by Meta Portal
The Kuwait Meta Portal is a government platform dedicated to booking appointments with public offices. Here is how to book an appointment with Paci using the Meta Portal: [4]
- Visit the Meta Portal “from here”.

- Enter your Civil ID number.
- Enter user password.
- Click “Login”.
- If you don’t have an account, click “Register as a new user”. And enter the following details:
- Civil ID number
- Civil ID serial number (found at the back of Civil ID).
- Mobile number
- Email address.

- Complete verification and login.
- Go to “Appointment Search” In the main menu.
- Find the “Public Authority for Civil Information” And click on “Service Categories”.
- Select any service category by clicking on “Services”.
- Go to the service you wish to book an appointment for and click “Apply”.

- Pick a Paci center and click “Apply”.
- Set a date and time for the appointment.

- Apply for and confirm the appointment.
Paci Services that Require an Appointment
Here are the in‑Person services at Paci that require you to schedule an appointment before visiting a Paci center:
- New Civil ID issuance.
- Civil ID renewal.
- Replacement of lost or damaged Civil ID.
- Personal data updates (address, marital status, employer details).
- Biometric enrollment or data update (photo/fingerprint).
- Newborn Civil ID registration.
- Family member first‑Time registration.
- Expatriate registrations under residency.
- Domestic workers first‑Time registration.
- GCC citizen Civil ID renewal.
- Temporary card delivery code allocation.
- MOI‑to‑Civil Number linking & establishment/address requests.
Conclusion
You can book an appointment for Paci through the Paci website, the Sahel app, and the Kuwait Meta Portal. Always make sure that you have the barcode or screenshot of the appointment to enable access to the meeting.
Questions & Answers
No, Paci requires visitors to book an appointment before coming
You can book an appointment with Paci through the PAci website, Sahel app, and Meta Portal.
To book a Paci appointment for address change, visit the Meta Portal and select the service from the appointment area.
Yes, you can book an appointment with the Sahel app.
New Paci appointment slots are released as soon as they are available.
The documents required for Paci appointments vary from service to service. Make sure you research the necessary documents for your Paci appointment.
Yes, you can cancel your Paci appointments whenever you want.
Yes, you can change the date or location of your Paci appointments to better suit your needs.
If you miss your appointment, you'll need to reschedule by booking a new slot through the PACI website.
Booking an appointment with Paci is free of charge.