How to Book Appointment for Paci Kuwait? Fast & Easy

How to Book Appointment for Paci Kuwait? Fast & Easy
How to Book Appointment for Paci Kuwait

The Public Authority for Civil Information (PACI) requires visitors to book an appointment before coming. This appointment booking can be simply done online with several methods, allowing both expatriates and citizens to successfully schedule visits with Paci centers. Learn how to book appointments for Paci through the various procedures detailed in this article. 

How to Book Appointment with Paci Online

To book an appointment with a Paci center through their website, follow the steps below: [1]

How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Click “Appointment Reservation” In the upper menu.
  • Read the appointment guidelines.
  • Scroll down to start service.
  • Select the “New Appointment” Option in the drop-down menu.
  • Enter the following details in the available field:
    • Civil ID number
    • Mobile number.
    • Paci branch
    • The office (service) you want an appointment with.
    • Transaction details.
  • Click “Next”. 
  • Select either morning or evening shift from the dropdown menu.
  • Enter a date for the PACI appointment.
  • Choose a time from the available options.
  • Click “Next”. 
  • Review your appointment details.
  • Click “Save”.
  • Save the barcode. You will need it to access the Paci building on the day of the appointment.

How to Book a PACI Appointment by Sahel App

The Sahel app offers an alternative appointment booking method with Paci. Follow the procedures below to book a Paci appointment using Sahel: [2] [3]

  • Get the Sahel app from any app store:
    • Download the Sahel app on Google Play Store “from here”.
    • Download the Sahel app on Apple App Store “from here”.
  • Install and open the Sahel app.
  • If you have the app already, verify access and log in. 
  • If you just downloaded the app, enter your Civil ID number.
How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Accept terms and conditions.
  • Fulfill verification requirements.
  • Gain access to the app and navigate to the bottom menu.
  • Click on the appointment section (the second to last option).
  • Click on the appointment “Book” Tab at the top of the screen.
  • Find and click the “Public Authority for Civil Information”.
How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Select the service you want or click “Personal Services” For more options. 
  • Click on the “Select branch” Tab. 
  • Pick a location.
  • Choose a date for the appointment.
  • Choose a time for the selected date. 
  • Confirm the appointment.

You can view or cancel the appointment from the appointment section in the app’s main menu.

How to Book Paci Appointment by Meta Portal

The Kuwait Meta Portal is a government platform dedicated to booking appointments with public offices. Here is how to book an appointment with Paci using the Meta Portal: [4]

How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Enter your Civil ID number. 
  • Enter user password.
  • Click “Login”.
  • If you don’t have an account, click “Register as a new user”. And enter the following details: 
    • Civil ID number
    • Civil ID serial number (found at the back of Civil ID).
    • Mobile number
    • Email address.
How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Complete verification and login.
  • Go to “Appointment Search” In the main menu.
  • Find the “Public Authority for Civil Information” And click on “Service Categories”.
  • Select any service category by clicking on “Services”.
  • Go to the service you wish to book an appointment for and click “Apply”.
How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Pick a Paci center and click “Apply”.
  • Set a date and time for the appointment.
How to Book Appointment for Paci Kuwait
How to Book Appointment for Paci Kuwait
  • Apply for and confirm the appointment.

Paci Services that Require an Appointment

Here are the in‑Person services at Paci that require you to schedule an appointment before visiting a Paci center:

  • New Civil ID issuance.
  • Civil ID renewal.
  • Replacement of lost or damaged Civil ID.
  • Personal data updates (address, marital status, employer details).
  • Biometric enrollment or data update (photo/fingerprint).
  • Newborn Civil ID registration.
  • Family member first‑Time registration.
  • Expatriate registrations under residency.
  • Domestic workers first‑Time registration.
  • GCC citizen Civil ID renewal.
  • Temporary card delivery code allocation.
  • MOI‑to‑Civil Number linking & establishment/address requests.

Conclusion

You can book an appointment for Paci through the Paci website, the Sahel app, and the Kuwait Meta Portal. Always make sure that you have the barcode or screenshot of the appointment to enable access to the meeting. 

Questions & Answers

Can I go to Paci without booking an appointment?

No, Paci requires visitors to book an appointment before coming

How can I book an appointment with Paci?

You can book an appointment with Paci through the PAci website, Sahel app, and Meta Portal.

How can I book a Paci appointment for address change?

To book a Paci appointment for address change, visit the Meta Portal and select the service from the appointment area.

Is it possible to book an appointment through the Sahel app?

Yes, you can book an appointment with the Sahel app.

When are new Paci appointment slots released?

New Paci appointment slots are released as soon as they are available.

What documents are required for a Paci appointment?

The documents required for Paci appointments vary from service to service. Make sure you research the necessary documents for your Paci appointment.

Can I cancel my Paci appointment?

Yes, you can cancel your Paci appointments whenever you want.

Can I modify my Paci appointment?

Yes, you can change the date or location of your Paci appointments to better suit your needs.

What should I do if I miss my Paci appointment?

If you miss your appointment, you'll need to reschedule by booking a new slot through the PACI website.

Is there a fee for booking an appointment?

Booking an appointment with Paci is free of charge.

References

[1]services.paci.gov.kwPaci Services28 Apr 2025
[2]play.google.comSahel App on Google Play Store28 Apr 2025
[3]apps.apple.comSahel App on Apple App Store28 Apr 2025
[4]meta.e.gov.kwMeta Portal Home28 Apr 2025