Meta Portal Kuwait 2025: Registration, Login & Appointments

The Kuwait Meta Portal is an online platform that allows both citizens and residents of Kuwait to seamlessly book and manage appointments with public offices and government service providers. This system enables Kuwait inhabitants to plan and arrange their visit to various government ministries ahead of time, removing delays caused by queues and office non-working hours.
Table of Contents
- 1 Meta Portal Appointment Registration
- 2 Meta Portal Login Kuwait
- 3 Meta Kuwait Online Appointment
- 4 Meta Portal Appointment for Civil ID
- 5 Meta Kuwait Biometric Appointment
- 6 How to Cancel a Meta Portal Appointment
- 7 Meta Portal Kuwait Forgot Password
- 8 Meta Kuwait Customer Service Number
- 9 Meta Portal Home Link
- 10 Questions & Answers
- 11 References
Meta Portal Appointment Registration
In order to use the Meta Portal appointment services, you’ll need to open an account. Here’s how to register on Meta Portal: [1]
- Visit the official Meta Portal “from here”.

- To select a preferred language, navigate to the top right corner of the page.
- Scroll down and click to register as a new user.
- Fill in your details accordingly:
- Civil ID number
- Civil ID serial number (at the back of your Civil ID card)
- Mobile number
- Email address

- Accept the terms and conditions by checking the provided boxes.
- Click on “Register.”
- Go to your email inbox and wait for an activation email. Also check your spam folder.
- Open the received email and click on the activation link.
- Set a unique password you can remember. If it is not something you can easily remember, copy it down.
Once you have successfully completed the steps, you can now log in with the registered details.
Meta Portal Login Kuwait
If you already have an account or have successfully registered on Kuwait Meta Portal, follow the steps below to log in to your account: [1]
- Access the Metal Portal login page “from here”.
- To select a preferred language, navigate to the top right corner of the page.

- Enter your Civil ID number and password in the provided spaces.
- Click the login button.
If your details are correct, you’ll gain access to your Meta Portal account.
Meta Kuwait Online Appointment
Here’s how to book an online appointment with Meta Portal: [1]
- Log in to your Meta Portal Kuwait account “from here”.
- Enter your Civil ID number and password.
- Click the login button.
- Go to the sidebar and navigate to the “Appointment Search” area.
- Select the ministry or public office you want an appointment with.
- Click on “Service Categories” to see the list of services associated with the authority.
- Select the service you desire and submit.
- Click on the day suitable for you from the list of available days.
- Confirm your appointment.
- Navigate to the side menu and click “My Appointments” to see your booked appointments.
Meta Portal Appointment for Civil ID
Here’s how to book an appointment for Civil ID services with the Meta Portal platform: [1]
- Visit the Meta Portal website “from here”.

- Enter your Civil ID number and password.
- Click “Login.”
- Navigate to the side menu and go to the appointment search area.
- Proceed to the Civil ID services category.
- Select a Civil ID service from the following:
- Civil ID application for new residents.
- Civil ID renewal.
- Civil ID card replacement.
- Personal information update.
- Select a PACI center for the appointment.
- Choose a suitable day from the list of available dates.
- Confirm the appointment and save the confirmation barcode.
Attend the specified appointment with relevant documents such as a valid passport or resident permit, proof of address, and a civil ID card if available.
Meta Kuwait Biometric Appointment
To schedule a biometric appointment on Meta Portal, follow the steps below: [1]
- Visit the Meta Portal “from here”.
- Input your Civil ID number and Meta Portal password.
- Click “Login.”
- Navigate to the appointment search menu.
- Select the “Kuwait Ministry of Interior.”
- Go to the “General Department of Personal Identification” and click on “Services.”
- Scroll and find “Biometric Enrollment” and apply.
- Select a location for the appointment.

- Choose a day from the list of available days for the appointment.
- Follow on-screen instructions to confirm the appointment.
How to Cancel a Meta Portal Appointment
Here’s how to cancel an already booked appointment on Kuwait Meta Portal: [1]
- Go to Meta Portal “from here”.
- Enter your Civil ID number and user password.
- Click “Login.”
- Navigate to the side menu and click “My Appointments.”
- Go to the appointment you want to cancel and click the + symbol next to it.
- Click the “Cancel” button and confirm.
Your appointment has been successfully cancelled and will no longer hold. You can reschedule the appointment by booking it again and selecting the date and location better suited for you.
Meta Portal Kuwait Forgot Password
Do you want to log in to your Meta Portal account but have forgotten your password? Follow the steps below to recover or set a new password: [1]
- Go to the Meta Portal login page “from here”.
- Below the login form, find and click “Forgot Password.”
- Type in your Civil ID number and submit. You will receive a password recovery email.

- Open the email and click the provided link.
- In the displayed page, enter the following:
- Civil ID
- New Password
- New Password again.
- Click “Reset.”
Your password has been successfully changed. You can now access your Meta Portal account through the login link displayed.
Meta Kuwait Customer Service Number
If you are having issues with your Meta Portal account, you can contact the Kuwait Meta Portal customer service the main phone number: 1800164, or the dedicated landline: 164. Dial these numbers to connect with helpful staff for support.

Meta Portal Home Link
You can access the Meta Portal home at meta.e.gov.kw where you can log in to your account and land at the home page. From your dashboard, you can access other services such as appointment booking and cancelation. [1]
Conclusion
With the Kuwait Meta Portal, you can easily book appointments with the government from the comfort of your room. Make sure to plan your appointments accurately and prepare the relevant documents for the meeting.
Questions & Answers
You can book an appointment on Meta Portal by logging in to the platform and selecting the service you want.
Yes, expats can use the Meta Portal as long as they have a Civil ID.
The Kuwait Meta Portal currently does not have a mobile app.
Yes, you can cancel an appointment on Meta Porta and then reschedule.
If you don’t show up for a scheduled appointment, it’ll be cancelled automatically.
No, Meta Portal requires an account to facilitate access to its services.
You can contact the Meta Kuwait support team via telephone by dialing 1800164 or 164. You can also reach out via their email address: [email protected].
While the feature is coming soon, you cannot currently host virtual appointments on Meta Kuwait.
You can make appointments with Government services and ministries on Kuwait Meta Portal
The Kuwait Meta Portal is majorly designed for scheduling and managing appointments with government offices.
Go to the login page and click "Forgot Password" to begin the password recovery process.